At Pediatric Home Service, we help medically complex kids live their best lives, at home, with their families. As a national leader in pediatric home care, we offer a full range of services including infusion, clinical nutrition, respiratory therapy, PPEC, private duty nursing, and DME. Whether you're caring for patients or supporting behind the scenes, every role at PHS makes a difference. Join a mission-driven team that’s committed to putting children and families first.

• Position: Clinical Supporting Documentation Specialist
• Location: Houston, TX
• Hours: Monday-Friday 8am-5pm

THE POSITION:

The Clinical Supporting Document Specialist coordinates tasks specific to clinical and administrative support, ensuring accurate, timely, and compliant documentation for Infusion. This role maintains supporting documentation databases, manages insurance and physician orders, and provides operational support to clinical areas to promote seamless care delivery and regulatory compliance.

• Documentation & Records
  • Maintain supporting documentation and assure up-to-date benefit and insurance information.
  • Obtain and manage prior authorizations required by payers.
  • Obtain physician orders and maintain ongoing database of prescriber documentation.
  • Create, update, and maintain accurate electronic medical records (EHR).
  • Ensure compliance with HIPAA and PHS requirements regarding EMR access.
• Clinical Support
  • Provide administrative support to Infusion team.
  • Assist with scheduling and coordination of clinical visits and outsourced services if needed.
  • Coordinate interpreter services as needed.
  • Back up to Infusion Intake and Admissions Representative
  • Communication & Coordination:
  • Collaborate with clinics, prescribers, referral sources, service agencies, and internal staff.
  • Provide ongoing communication and resolution of patient and staff issues.
  • Participate in department and company meetings.
  • Compliance & Quality Improvement:
  • Collect, record, and analyze data for audits and quality improvement initiatives.
  • Compose and maintain policies, work instructions, and training aids.
  • Support billing by ensuring complete and accurate documentation.
  • Other duties as assigned

THE QUALIFICATIONS:

• High school diploma or GED required; One year of related experience/training preferred (intake, documentation or clinical support); Or equivalent combination of education and experience.
• Durable medical equipment (DME) intake/ admissions experience preferred
• Exceptionally organized, multi-tasking, problem solving and communication and strong keyboard skills. A high level of initiative combined with a customer service mentality is also required.
• Experience in Brightree and/or CareTrend
• Experience in obtaining title 19 with health care providers

THE COMPANY

Pediatric Home Service is a pediatric home health agency that has provided high quality DME and nursing services to children that are medically fragile since 1990. Our services allow our clients to remain and thrive in their homes, schools, and communities. The majority of the clients we serve are age’s birth through 21 years old and have a variety of technologies that might include a trach, ventilator or g-tube.

BENEFITS:

• Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
• 401(k) Matching to help secure your future
• Tuition Reimbursement to support your educational and professional growth
• Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
• A supportive and fulfilling work environment where your contributions directly impact children’s health and well-being

Interested candidates should apply online at http://www.phscareers.com.

We look forward to learning more about you and the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.